Question 1

What products are available at 90.1 NBC FM's online store?

Accepted Answer

At 90.1 NBC FM's online store, we offer a range of branded merchandise, including T-shirts, hoodies, mugs, phone cases, and hats. Our products are designed to let you show your support for the station while enjoying high-quality items.

Question 2

How do I place an order?

Accepted Answer

Simply browse the store, select the item you want, choose the size or color (if applicable), and click "Add to Cart." Once you're ready to checkout, follow the on-screen instructions to complete your purchase.

Question 3

Which payment methods are accepted?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Payment information is securely processed to ensure your safety.

Question 4

How long will it take for my order to arrive?

Accepted Answer

Once your order is processed, delivery times typically range from 5-10 business days, depending on your location. Please allow up to 2 business days for order processing before shipping.

Question 5

Can I track my order?

Accepted Answer

Yes! Once your order has shipped, you will receive an email with tracking information, so you can follow its journey from our store to your doorstep.

Question 6

What is your return policy?

Accepted Answer

All sales are final, and we do not accept returns or exchanges. Please ensure that you select the correct size and product options before completing your purchase. If your item arrives damaged or there is a defect, please contact our support team within 7 days of receipt, and we will work with you to resolve the issue.

Question 7

Can I cancel or change my order after placing it?

Accepted Answer

Once an order is placed, there is a limited window to cancel or make changes before it enters production. Please contact us as soon as possible if you need to make adjustments to your order.

Question 8

How can I find the right size for clothing items?

Accepted Answer

Each product page includes a detailed size chart to help you choose the correct fit. We recommend checking the chart carefully before placing your order.

Question 9

Do you ship internationally?

Accepted Answer

Yes, we ship to most countries around the world. Shipping rates and delivery times will be calculated at checkout based on your location.

Question 10

Who can I contact if I have a problem with my order?

Accepted Answer

If you encounter any issues with your order, such as shipping delays, wrong sizes, or damaged items, please contact our customer service team via the contact form on our website, and we’ll be happy to assist you.

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